How do I place an order on Chair E.T.C.?

Orders can be placed easily and securely through our website or by contacting our customer service team.

What is the delivery timeframe for my purchase?

We aim to deliver all orders within 7 to 14 business days, depending on product availability. However, for some items, delivery can take up to 6 weeks. Note that this assumes we agree on an installation date with the customer.

Can I arrange for installation of my pergola or shed?

Yes, unless otherwise specified that the price includes installation/ assembly, installation services are available at an additional charge to ensure proper setup. Please contact us for more information.

What is your return and refund policy?

Returns are accepted within 30 days of purchase, subject to product condition and terms.

ChairE.T.C. always puts safety first. We’d like our customers to be safe at all times too. That’s why we recommend several safety procedures when installing or dealing with gardening equipment or installations. And that’s why we always recommend using professional installers. Fore more tips on how to stay safe in your garden, visit the ROSPA website where there is a handy Home & Garden Safety Checklist.